Returns & Exchanges
We stand behind the quality of our craftsmanship and offer a 30-day return window for unworn Thorogood® boots in their original packaging. If your gear isn't the perfect fit for the job, we make the exchange and return process straightforward and efficient.
Verify Condition
Ensure your boots are in brand-new, unworn condition with all original tags attached and the manufacturer's box intact.
Initiate Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Print Label
Download and print the prepaid shipping label provided through the portal and securely affix it to your return package.
Drop Off
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing